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Cancellation Policy

Appointment Policy

At Perfect Figures Wellness, we value your time and strive to provide the best experience for every client. To ensure smooth scheduling and availability, please review our appointment policies below.

Cancellation Policy

  • Appointments may be canceled up to 24 hours before the scheduled appointment.
  • A valid payment method is required to reserve your appointment.
  • Same-day cancellations are not permitted.
  • Appointments canceled with less than 24 hours’ notice may be subject to a cancellation fee.

Rescheduling Policy

We understand that plans can change.

  • Clients are allowed up to two (2) reschedules.
  • After the second reschedule, the full appointment fee will be charged to the card on file.

No-Show Policy

  • Clients who fail to attend their scheduled appointment without prior notice will be considered a No-Show.
  • No-show appointments may result in the full service amount being charged to the card on file.

Late Arrival Policy

  • Please arrive 10–15 minutes early to complete any final paperwork and allow time to get settled before your session.
  • Late arrivals may result in a shortened treatment time.
  • If there is not enough time to complete your scheduled service, your appointment may be considered a late cancellation.

Card on File

A valid credit or debit card may be required to secure your appointment.

The card on file may be charged for:

  • Same-day cancellations
  • Cancellations made with less than 24 hours’ notice
  • No-show appointments
  • Appointments exceeding the two-reschedule limit

Appointment Reminders

As a courtesy, appointment notifications will be sent by email and/or SMS, including:

  • Confirmation immediately after booking
  • Reminder 7 days before your appointment
  • Reminder 3 days before your appointment
  • Final reminder on the day of your appointment

By booking an appointment with Perfect Figures Wellness, you acknowledge that you have read, understood, and agree to these appointment policies.